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[We
are the 1st Indian Independent Quality Assurance Organization, a globally
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What is a corrective action plan after a factory audit the most experienced and the least experienced buyers. The FQC(Final QualityControl) at a factory should, indeed, filter
almost all defective goods. Most manufacturers in India are ISO 9001 certified
and therefore, should have trustworthy quality assurance
systems in place, including final quality control. But in the end, then
question remains: when can we "Take ears to the field, take eyes to the farm"?
Four important questions to ask about factory QC
Trading companies
and manufacturers promise one-stop service, from good costs and designs, all
the way to organising shipments. Somewhere in between, there’s also quality
control. Two important questions remain:
1. Is the quality control team capable of
understanding the buyer’s expectations? Most QC staff at factories,
traders and sourcing agents are simple employees, paid a minimum
wage. Training can increase capability.
2. Is the factory QC
team interested and encouraged to
judge by the buyer’s standards?
The supplier’s cost rise when more defects are replaced. Management often pushes the QC team to be more lenient and test the limits of the buyer.
The supplier’s cost rise when more defects are replaced. Management often pushes the QC team to be more lenient and test the limits of the buyer.
3. Is the supplierinterested in continuing business with the buyer?
Supposing that the factory QC team performed well, a supplier may be inclined to send defects anyway. The immediate profit made from this particular shipment may outweigh the expected revenue from the (potentially damaged) future business with this particular buyer.
Supposing that the factory QC team performed well, a supplier may be inclined to send defects anyway. The immediate profit made from this particular shipment may outweigh the expected revenue from the (potentially damaged) future business with this particular buyer.
4. Are the results and findingsshared with the buyer?
Traceability, transparency and accountability are key for good quality control. Good factories readily share statistics and cases of insufficient quality with buyers to gain better understanding and fullfill orders.
Traceability, transparency and accountability are key for good quality control. Good factories readily share statistics and cases of insufficient quality with buyers to gain better understanding and fullfill orders.
If the answer to
any of the questions is “no”, then independent quality control by third parties
and/or the buyer’s in-house QC team, serve to double check on the Final Quality
Control done by the factory.
INHI Operations team
Our team consists of supervisors specialized in various
types of products. We handle client requests, analyse their instructions &
specifications to provide qualitative inspection protocols to the inspectors
for high quality reports. I will be more than happy to personally take a look
at it and let you know what things we can add to improve your specification
sheet. Remember, it never hurts to be overly detailed, as long as you stay
organized and concise. Get to know us!
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