{INHOUSE
is a reliable partner for “YOUR” Product Quality & Project Management}
[We are the 1st Indian Independent
Quality Assurance Organization, a globally trusted partner, specialized in,
Professional Quality Assurance & Strategic Services]
Be
100% Sure Before You Approve the Final Sample
The
quickest way to ensure your new, exciting product gets poor reviews and suffers
a high return rate is by not carefully examining and testing the factory
samples that you received prior to production. Guaranteed.
Ordering
Product Samples from a potential supplier should be standard operating
procedure for every business. This is especially true for anyone importing from
India. It’s something that importers need to be keenly aware of, and why
ordering, testing, and inspecting the factory samples of your potential product
are vital to the success of that product.
You
also need to be aware of the different types of samples that suppliers may
offer since there can be major differences between the various types. For
reference, head to our recent post that details the samples types, differences,
and which type would best suit your needs.
The
Biggest Misconceptions
One
of the biggest misconceptions of the sample approval process is that buyers
often think that the final production of their product will be inherently
better quality than the samples they receive. This is 100% NOT true. The
samples the factory ships to you will be the exact product they manufacture in
your production run. Again, this is why it is of the utmost importance to
rigorously inspect and test the samples you are sent. This is the only way
you’ll be certain the supplier can produce a product that meets your exact
requirements and specifications.
If
any details of the sample are unsatisfactory, you need to document them with as
much detail as possible and request another sample. However, be aware that 1 of
2 things will usually occur at this point.
The
factory agrees they have the capability to make the changes. While this is the
ideal outcome, it will mean a possible delay in your timeline, depending on
what needs to be changed on the product. Again, this is why having a
comprehensive product specification sheet is fundamental to the success of your
product.
The
factory may tell you they can’t make the product to your new requirements. If
this happens, it’s time to decide if you want to work with the factory and
agree on something they can produce, or if you’d rather look for a different
factory who can make your product to your desired specifications. If you find
the same answer from multiple factories, it usually means that your product
can’t reliably be manufactured to your specs.
Analyze, Test, Inspect and Repeat
We
can’t stress this point enough: The sample you approve will be the exact
product that the supplier manufacturers for you. As such, the onus is on you to
make absolutely sure that the quality, colors, materials, operation, and safety
of the sample are exactly what you want the factory to mass produce. Check once
with Inhouse Incorporation
The
customers who conduct real-world testing and
meticulous inspection of their samples will always be happier with their final
product than the customer who gives it a quick glance and a cursory check of
function. Make sure you fall in the latter group! Ordering a production run is
usually your largest expense. Once you give the sample final approval, and the
factory signs off on it, the opportunity to change specifications no longer exists
without either a production delay or a significant expense…often times both!
If,
for example, your product is a hose sprayer, make sure to test the sample on
various hoses and under varying water pressure. This ensures that the threads
will fit the hose in your country and will also reveal any leaks. Take the
sprayer off and on again as many times as you think you’ll need to discern the
quality of the connection and the absence of leaks. This is also the time to
check all of the spray patterns to ensure they not only work but represent the
type of pattern the label suggests. Some buyers will take their unit apart to
perform a quality check on all materials, adhesives, connections, and parts.
The more thorough you are during this stage, the better chance of your product
being high quality and adhering to your exact specifications. A little time and money spent during this
phase can potentially save thousands of dollars down the road!
INHI Operations team
Our team consists of supervisors specialized in various
types of products. We handle client requests, analyse their instructions &
specifications to provide qualitative inspection protocols to the inspectors
for high quality reports. I will be more than happy to personally take a look
at it and let you know what things we can add to improve your specification
sheet. Remember, it never hurts to be overly detailed, as long as you stay
organized and concise. Get to know us!
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