INHI - Assistance from the Factory: Necessity for Quality Inspection?

When any reliable inspector visits a factory for a client’s order, he or she is looking to be able to complete a comprehensive inspection in a relatively short amount of time, with infinitely detailed checkpoints. While seemingly on the “opposing team” from the factory, inspectors will generally ask for assistance from the factory to complete the inspection within the time constraints. Some factories claim they do not have the man-power to help or simply are unwilling due to their disdain for the inspector.

But is it normal for an inspector to request the factory’s help? And if so what can the factory be of assistance with?

Any client-friendly factory should be willing to assist with the inspection. Not only will it create more reliable results, but for the factory it will get the inspector out of their hair sooner!

What assistance inspector can get from the factory BEFORE an inspection?

    Promptly confirm the date and location for inspection

    Pick up the inspector at the nearest bus stop to and ensure right location and avoid delays

    Make sure that products are all located in the same facility.

What specifically can a factory assist with during the inspection?

    Provide an appropriate, well-lit room for inspection

    Move selected cartons to the inspection room

    Provide necessary inspection tools or testing equipment

    Open the carton under supervision from inspector

    Re-pack inspected products into the carton

How can a factory cooperate AFTER an inspection?

    Send out the sample as soon as possible when sample picking is necessary

    Drop the inspector to local bus station, especially if the factory is out of the way.

Make sure to explain to your factory that they are to assist the inspector, and treat the inspector as an extension of your company. This way, your inspections will go more smoothly and thus the chances of finding defects will improve!


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