Factory Barcode Issues / INHI







During inspections, clients frequently ask us to scan their products’ barcodes to ensure that they are correct. When scanning these codes, we are ensuring that barcodes on products and packaging from mass production do match with the client’s barcode specifications and also ensuring that it can be scanned by a barcode scanner.

How do we do this inspection?

The barcode scanner is usually portable and linked to a computer that displays the information scanned. The computer will then display either the barcode alone or the barcode and some pieces of information encoded. In any case, we will only check that it is well read and that it matches with the barcode number from the product/packaging/carton.

Even after these checks, some importers occasionally still have problems with their barcodes, usually regarding the lines (length, width and spacing between them). Some problems can fly under the radar for a few reasons:

    The factory printing the barcodes is not professional enough for such technical printing (wrong settings, wrong software, bad printing).

    Some end clients (supermarkets for example) are generally using higher technology and more expensive scanners than those carried by inspectors or available at the factory, which are much more sensitive to reading barcodes. While much more advanced, these often do not pick up barcodes from older technology.

    Differences in line spacing are not able to be checked by eye because they are not visible to the naked eye.

In order to ensure that your factory will create a compliant barcode, we suggest that you:

    Make sure the factory responsible for printing the barcodes (your factory usually outsources it to another factory) is professional enough for this task.

    Clearly specify with your factory which kind of barcode you desire (type, numbers). No details, even this small, can be taken for granted.

    Because of the compatibility between barcode scanners, the only 100% safe solution is to send a mass production sample to your final client to make sure their scanners can read the barcodes you are about to import.
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